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Job Opening

We are currently looking for

Job Description:
  • Outbound calls for surveys, lead generation, event invitation and/or sales
  • Inbound calls to resolve customer queries or close lead/sales
  • Data entry to update customer relationship management (CRM) software
  • Respond to emails
  • Create reports using Microsoft Office and Google Drive
  • Meet service level agreements set forth
  • Perform other duties as assigned
  • Excellent English communication skills
  • Typing Speed: at least 40WPM
  • Ability to work under pressure
  • Ability to multitask, prioritize and manage time efficiently
  • Customer orientation and ability to adapt and respond to different types of personalities
  • Intelligent
  • No BPO experience required; fresh graduates are welcome to apply
Job Description:
  • Develop a schedule to assess training needs
  • Conduct employee surveys and interviews
  • Consult with other trainers, managers, and leadership
  • Track and compile collected data
  • Conceptualize training materials based on data and research
  • Communicate training needs and online resources
  • Create training strategies, initiatives, and materials
  • Test and review created materials
  • Maintain a database of all training materials
  • Instruct employee training and onboarding
  • Conduct training through new materials
  • Review employee performance and learning
  • Bachelor&s degree in education, business, human resources, information technology, or related field
  • Two (2) years& previous experience as a trainer, corporate training specialist, or related position
  • Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and instructional software
  • Experience with technologies and best practices for instructional manuals and teaching platforms
  • Strict adherence to company philosophy/mission statement/sales goals
  • Strong project management skills with the ability to supervise multiple projects
  • Good interpersonal skills and communication with all levels of management
  • Organized and able to create multiple timelines
  • Able to multitask, prioritize, and manage time efficiently
  • Excellent leadership, team building, and management skills
  • Excellent verbal and written communication skills
  • Able to analyze problems and strategize for better solutions

*Preferably a resident of Batangas City or willing to travel to Batangas City if needed

Job Description:
  • Process timesheet for payroll
  • Monitor and process employee's company and government requirements and benefits
  • Manage on boarding and off boarding of employees
  • Uses quality monitoring data management system to compile and track performance at team and Individual level
  • Assist the HR Head in the organizational and space planning and analyses;
  • Work hand in hand with the HR Head to collate the data necessary for the performance management and improvement systems and programs to be implemented by the HR Department.
  • Participate in the implementation of regulatory compliance and reporting
  • Contribute in policy development and documentation
  • Act in programs for employee relationship management
  • Contribute to the development and smooth flow of company-employee communication
  • Adhere and assist in facilitating programs for employee safety, welfare, and wellness education
  • Monitors formats and quality standards
  • Utilize and manage HR software which collects and organizes all the information gathered throughout the employee life cycle from hiring, onboarding, preparing compensation, building culture, etc.
  • Participates in meetings with the management
  • Perform other duties as assigned
  • Has completed Bachelor's degree in Psychology, Human Resource Management or equivalent course
  • Has at least 1 year experience as HR Staff
  • Has high level of integrity
  • Has excellent communication and organizational skills
  • Can work with minimal supervision
  • Solid time management skills
  • Must be able to effectively deal with people at all levels
  • Creative ability & writing proficiency
  • Ability to multitask and successfully operate in a fast paced, team environment
  • Must adapt well to change and successfully set and adjust priorities as needed
  • Must be proficient with Microsoft Office (intermediate Word, basic Excel)
  • Has an experience processing employee&s government mandated benefits such as SSS, PhilHealth and Pag-ibig
Job Description:
  • Mediate in any concerns between an associate and the management
  • Attend and provide solutions to associate concerns after the respective department level
  • Maintain compliance and update the company rulebook according to applicable labor laws
  • Issue appropriate notices as deemed necessary in matters involving an associate violation
  • Strict adherence to due process on the implementation of sanctions and penalties
  • Conduct and document coaching sessions for associate motivation and empowerment
  • Conduct due diligence on incoming and outgoing correspondences or any information that may affect the operations, human resources and the business as a whole
  • Exercise risk management at all times
  • Safe keep important company documents and files
  • Strategize and apply action plans that will positively affect associate engagement towards company programs and initiatives
  • Screen and interview candidates for key positions
  • Assist leaders in the conduct of company wide meetings and assemblies from alignment of steps and agenda to make particular project or program successful for company development
  • Implement approved associate benefits and compensation structures for the associates
  • Provide reminders and precautionary measures on potential risks that may be detrimental for the business
  • Be updated with the regulatory compliances of the government
  • Assist in training needs analyses for all associates except new hires
  • Implementation of training bonds for every training attended by associates
  • Contribute in values formation for a more harmonious working environment for the associates and the company as well
  • Perform other duties as assigned
  • Degree in Psychology, Behavioral Science and equivalent
  • Remarkable years of experience working in organizational development for operations in organizational and/or functional business units
  • Very keen on details
  • Verbal and written communication skills
  • Proficient with Microsoft Office or related software
  • Excellent presentation and facilitator skills
  • Knowledgeable with a variety of multimedia training platforms and methods
  • Ability to design and implement effective training and development
  • Excellent leadership skills

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