Privacy Policy

Last Updated: December 2024

INTRODUCTION

This Privacy Policy outlines how Linkserve Solutions BPO Inc., (“Linkserve,” “we,” “us,” or “our”) collect, use, store, and protect your personal information. By using our website and services, you agree to the collection and use of information in accordance with this policy.

COLLECTION OF INFORMATION

To access certain areas of our website, fulfill your requests, communicate with you, or provide specific services, we may ask you to provide certain information, including personal details.

Information collected automatically

When you visit and interact with our website, we may use cookies, pixels, and other similar technologies to automatically collect certain information from your browser and/or device.

The specific types of information we may collect include:

We may also use cookies or similar technologies to gather information about your behavior on the website (e.g., navigation patterns, keystrokes, interaction with web forms) and the actions you take upon receiving an SMS, call, and/or email from us.

Analytics

We use Google Analytics to analyze user interactions on our website. To learn more about Google Analytics’ information handling practices and how you can control the use of information sent to Google, please visit here. If you wish to prevent your information from being used by Google Analytics, Google has developed the Google Analytics opt-out browser add-on available at here.

Combination of information

We may combine the personal information that we receive from and about you, including information you provide to us, and information we automatically collect through our website. Where applicable, we will use, disclose, and protect the combined information as described in this Privacy Policy.

USE OF PERSONAL INFORMATION

We use the personal information we collect for the following purposes:

DISCLOSURES OF PERSONAL INFORMATION

We do not share your phone number or opt-in consent with third parties unless we’ve received your express written consent to do so.

However, we do need to share it in some circumstances. These may be to provide you services (e.g., to route a call or send an email), or when necessary for our suppliers to provide services to us, or for another reason listed here.

We will not sell any of your Personal Information for monetary compensation.

PRIVACY PREFERENCES

We respect your privacy and provide you with the ability to make certain choices about how we use your personal information, as described below:

Note: Even if you opt-out of receiving marketing and promotional communications from us, you may still receive important non-marketing or transactional messages, including messages about your account and responses to your inquiries/requests.

DATA SECURITY

We adopt and uphold appropriate administrative, organizational, and technical security measures to safeguard the personal information we manage.

However, no transmission or storage system can be entirely secure. Consequently, we cannot ensure the absolute security of your personal information. Nonetheless, we have protocols to address security incidents and breaches, and we will notify you and any relevant regulatory authority if legally obligated to do so.

INFORMATION RETENTION

We will retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to satisfy our legal or reporting requirements, unless a longer retention period is required or allowed under law.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information; the potential risk from unauthorized use or disclosure of the personal information; the purpose(s) for which we use the personal information; whether we can achieve the purpose(s) through other means; and the applicable legal requirements.

If we de-identify information, we will maintain and use the information in de-identified form and not attempt to re-identify the information except as required or permitted by law.

CHANGES TO PRIVACY POLICY

We occasionally update this Privacy Policy to reflect changes in our products and services and customer feedback and/or changes in applicable law.

The “Last Updated” at the top of this page indicates when this Privacy Policy was last revised. If we make changes, we will revise the date at the top of this page, and if there are material changes, we will provide you with additional notice.

Unless stated otherwise, the latest version of this Privacy Policy applies to all personal information we manage. We encourage you to review it periodically to stay informed about our privacy practices.

CONTACT US

If you have any questions or feedback regarding this Privacy Policy, please reach out to us at admin@linkserve-marketing.com or +1 929-469-2880.